Don't Accept Immigration's Assertion That Decisions Have Been Made Properly
TABLE OF CONTENTS
Introduction
Check List Using The Regulations As A Template eg - Spouse Visa
Get Enough Sleep
Visa Application And Associated Costs
Preserving Records
Record Keeping And Management - How Long Do Documents Have To Be Kept?
Initial Requirements Regarding Accepting A Retainer
Failure Of Proper File Management Can Lead To Suspension As A Migration Agent
Interpreters
Confidentiality & Notifying The Client Of Complaint Procedure
Give Your Client A Copy Of Everything
Give Your Client The Bad News Immediately
Take Care While On Holidays
Clients & English
Check Special Requirements For Offshore Visas With The Embassy's Or Consulate's Website
Don't Accept Immigration's Assertion That Decisions Have Been Made Properly
Have No Fear Of Appeals
Never Advise Your Client To Make Life Changing Decisions Prior To The Grant Of A Visa & Trust Your Instincts
Before You Set The Fee With Your Client And Before You File A Visa Application
Oral Instructions
What Can Go Wrong If You Don't Record Your Mail Properly
Prepare Your Client For The Oath
Ideas For Chronologies For Client Files
Immigration Goes Into Hibernation On 30 June Each Year
Australia Closes Down Between Christmas & New Year
Have An Industrial Strength Office Set Up At The Office And At Home
What Is A Permanent Residence Visa?
Practice Together Or Practice In Groups
A Proper Email Account And Email Management
Undercharging And Undercutting On Fees
Positioning And Pathways And Fees (Putting All One's Eggs In One Basket)
Email & Fax Communication & Errors With Credit Cards Emerge As Troubling Issues
Preparing A Client For Merit Review Hearings Or Interviews With DIBP
Accountants And Migration Law
Passport
Berenguel - Sometimes Time Of Application Criteria Can Be Met At Time Of Decision
Bare Faced Liars & The Fraudsters
Everyone's Doing It
Bridging Visas
Visas Remain Current Until Midnight
Immigration Closes At 4pm
Looking After Secondary Visa Holders In A Visa Cancellation Process
Applying As A Secondary Visa Applicant Onshore When The Primary Visa Applicant Is Offshore
Being Illegal
Essential Prerequisites For A Ministerial Discretion Application
Last Lunge Applications
State And Territory Sponsorship
Addresses
Believing The Client
Follow Up
Make Peace With The Tax Office
No Obligation On Immigration To Chase Up Information Or Documents From Migration Agents Or Lawyers Representing A Client
Errors In Visa Applications
Spouse Visas - Unexplained Large Deposits of Money
Managing No. 8503 On Tourist Visas
Medical Consent
Statutory Declarations
Merit Review
Tax Deductibility of Migration Advice
LEGENDcom
Dates On Documents And Names On Documents
Breaking Up Is Hard To Do
Take A Statement
Case Management Software
Work Rights
Student
Check All Past Visa Applications
Revealing Convictions
Visa Holders Being On Their Best Behaviour
Email Communication With Immigration - Delete All Strings
No Without Prejudice Conversations With Immigration
Accounts Managements
What Is A Secondary Visa?
Identify Australian Citizens Who Support An Applicant
Communications
Schedule 1 Criteria
Second Thing To Do On Starting A File - Download The Relevant Part Of The Law
First Thing To Do When Starting Any File - Identify Any 'Rights Destroying' Deadlines
Lodging Paper Applications
Social Media & Smart Phones
References
Disputes About Parentage And Children
Helping People Pass The English Tests
Managing Emails
What Is The Pomodoro Technique?
Immigration Telephones Client
When Is A Visa Application Made In Australia
Apply For A Visa In Australia
No Visa Application Is An Island
The Hammock Principle
The writer has now had two matters where Immigration’s assertions that a decision notice had been properly sent have turned out not to be true. In one case Immigration could not prove an email was sent and in another case Immigration could not prove that a letter was actually posted.
In one case Immigration asserted that a decision had been sent by email. When the migration agent went to check progress of a decision he was told the decision had been sent well over a month ago by email. By the date the agent made the inquiry the date for appeal to the MRT had passed.
The agent made inquiries from his Internet Service Provider (ISP) and the ISP’s investigation concluded that no email had been sent to the migration agent’s email from Immigration on the day Immigration alleged the notice was sent. The agent got a written report from the ISP to that effect. After a long and tortuous process Immigration acknowledged that Immigration could not prove that the email notice was actually sent on the day Immigration said it was sent. In the meantime local Immigration officers said the client had become illegal and was placed on a bridging visa E etc.
But once the notice was resent, it meant that the client was never illegal and was validly on a bridging visa A!
So if you did not receive a decision notice by email then get a written report from ISP and if it proves the email was not sent then challenge the date of the notice.
The other case concerned the posting (ie mailing) of a notice of decision. In Han v Minister for Immigration [2007] FMCA 246 (5.3.07), DIAC could not actually prove that the letter setting out the notice of decision was actually posted within 3 days of the date of the letter. Here is what the Migration Act says about this:
494B Methods by which the Minister gives documents to a person
(1) For the purposes of provisions of this Act or the regulations that:
(a) require or permit the Minister to give a document to a person (the recipient); and
(b) state that the Minister must do so by one of the methods specified in this section;
the methods are as follows.
…
Dispatch by prepaid post or by other prepaid means
(4) Another method consists of the Minister dating the document, and then dispatching it:
(a) within 3 working days (in the place of dispatch) of the date of the document; and
(b) by prepaid post or by other prepaid means; and
(c) to:
(i) the last address for service provided to the Minister by the recipient for the purposes of receiving documents; or
(ii) the last residential or business address provided to the Minister by the recipient for the purposes of receiving documents.
494C When a person is taken to have received a document from the Minister
(1) This section applies if the Minister gives a document to a person by one of the methods specified in section 494B (including in a case covered by section 494A).
…
Dispatch by prepaid post or by other prepaid means
(4) If the Minister gives a document to a person by the method in subsection 494B(4) (which involves dispatching the document by prepaid post or by other prepaid means), the person is taken to have received the document:
(a) if the document was dispatched from a place in Australia to an address in Australia 7 working days (in the place of that address) after the date of the document; or
(b) in any other case – 21 days after the date of the document.
Here is what the Federal magistrate found:
- As 494B(4)(a) makes clear, however, the dispatch of the relevant document must take place within three days of the date of the document. There is no express finding by the tribunal that the decision letter was dispatched within three days of the date expressed on its face. Such a finding is implicit in the tribunal’s reasons – that must be so because without such a finding, there can be no finding that the letter was given to the applicant by one of the methods prescribed by s.494B.
- There was, however, simply no evidence before the tribunal that supports such a finding. The material that was before the tribunal permitted of a finding that the decision letter had been dated (s.494B(4)) and that it had been dispatched by prepaid post (s.494B(4)(b)) to the last address for service provided to the first respondent by the applicant for the purposes of receiving documents (s.494(4)(c)(i)). But there was nothing that would permit of any inference that the dispatch took place within three days of the date of the letter.
- The error operated so as to lead the tribunal to deny itself jurisdiction. Having regard to the discussion in NABE v Minister for Immigration (No 2) [2004] FCAFC 263; (2004) 144 FCR 1[9] and the authorities therein cited I am satisfied that the tribunal’s error might be described as an error as to a jurisdictional fact. The tribunal made a finding of fact that was not supported by any evidence and thereby denied itself jurisdiction to hear the application…
…
- Even if I were to accept it, the decision maker’s evidence does not establish that the decision letter was dispatched within three days of its date. The highest the evidence reaches is that the decision maker prepared the decision letter for posting and placed it in the ‘mail basket trolley’. The first respondent argues that placing the properly addressed envelope containing the decision letter in the mail basket trolley is all that is required for there to be a “dispatching” for the purposes of 494B(4) of the Act.
- True it is that 494B(4)(b) provides for dispatch by prepaid post or by other prepaid means, but in my view more is required than has been pointed to by the first respondent. Posting is not the only alternative, and one might posit the example of dispatching the decision letter to a visa applicant by courier service. But at the very least, it is necessary for the envelope to pass from the possession of the first respondent (or his authorised officers or employees). Otherwise, (and to carry the first respondent’s argument to its logical conclusion) once the decision maker hands the envelope containing the decision letter to another employee or officer of the Department (say, for the purposes of placing it in the mail basket trolley on behalf of the decision of maker) there will have been a “dispatching” of the decision letter. Yet it is conceivable that an envelope containing a decision letter might leave the possession of the first respondent more than three days after the date of the letter, or never.
- In my view, it is unnecessary to consider whether I should make my own finding as to whether the decision letter was dispatched by the first respondent within three days of its date, because the evidence proffered by the first respondent would not permit of a positive finding for the Minister.
- In the event that I am wrong about that and it is incumbent upon me to make the necessary finding as to the dispatching of the decision letter, I am not satisfied by the evidence that the decision letter was dispatched within three days of the date that it bears. Consequently, I find that the decision letter was not dispatched as prescribed by 494B(4) and so, the period within which the applicant might have commenced his application for review did not end on 29 July, 2005.
- The tribunal found that the applicant received a copy of the decision letter when it was handed to him by an officer of the Department on 2 August, 2005. There is no issue about that. I am satisfied that the period within which the applicant might have commenced his application for review began on that day. His application was filed on the next day. It is, therefore, plainly within time.
So in Han, Immigration simply could not prove that the letter was actually posted!